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FAQ2018-06-14T11:18:33+00:00

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FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

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How many hours a day will you watch our CCTV cameras?2021-02-05T17:09:11+00:00

Our live remote video surveillance team will monitor your CCTV camera for a shift of 12-hours a day in the evening.

How many days a week do you monitor my property?2021-02-05T17:11:29+00:00

We monitor your CCTV cameras to watch your property for 7-days a week. No days off!

What time does your live remote video surveillance start everyday?2021-02-05T17:15:22+00:00

We start monitoring your cameras in the evening till morning for 12 hours. You are allowed to pick a start time and end time for a length of 12 hours. Our start-time ranges from 6 pm – 9 pm CST and end-time ranges from 6 am – 9 am CST respectively. So if you want your live surveillance monitoring to start at 7 pm CST then your shift will end at 7 am CST.

Can I change my plan in-between?2021-02-05T17:19:56+00:00

Yes. We are a month-to-month so you are allowed to upgrade or downgrade to any plan in-between your monitoring. Once you update us about it we can make that change at the first day of our next billing cycle.

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